Discover everything you need to know about Upsalt.io. We’ve compiled the answers to your most common questions in one convenient place.
Upsalt.io is designed for all hospitality businesses, including restaurants, private beaches, bars, clubs, pubs, and event venues. Whether you have a small café or a large establishment, our system adapts to your needs.
Our interactive floorplan feature lets your customers choose their preferred table or seat during the booking process. You can easily upload your venue’s layout and customize it to match real-time availability.
Add-on services allow you to offer extras like valet parking, celebration cakes, or exclusive table decorations during the booking process. You decide the services, and Upsalt.io seamlessly incorporates them into your reservations.
Dynamic pricing enables you to set minimum spends or offer bidding options for high-demand tables. This helps you optimize revenue during peak times or special events, giving customers flexibility and choice.
“Over 86% of buyers are willing to pay more for a great customer experience.”
Source: PwC
“Approximately 81% of customers are more likely to return to a restaurant that offers a memorable dining experience, including exceptional service, ambiance, and personalized attention.”
Source: Deloitte
Give the possibility to your customers to enjoy these special moments :
A distraction-free wedding proposal, an uninterrupted World Cup viewing experience, a serene seaside birthday celebration with family, and a peaceful getaway with your partner for relaxation and quality time.
These scenarios offer just a glimpse of the countless possibilities, and the beauty of this concept is that you can employ it as and when you please, all year round.
The main difference between a fixed price system and a bidding system to book a table lies in how customers are charged for reserving a table at a restaurant or similar establishmen
Minimum spend:
A bidding system for table reservations can be implemented in various cases and scenarios where it aligns with the restaurant’s business goals and customer base. Here are some situations in which implementing a bidding system could be advantageous:
1. High Demand Periods: During peak times, such as holidays, weekends, or special events, when demand for tables is exceptionally high, a bidding system can help maximize revenue by allowing customers to bid for tables. This ensures that the restaurant captures the increased value of these time slots.
2. Dynamic Pricing: If a restaurant wants to employ dynamic pricing based on demand and availability, a bidding system can help achieve this. It allows prices to adjust in real-time, potentially resulting in higher revenue during busy periods and lower prices during less popular times.
3. Special Occasions: For occasions like Valentine’s Day or New Year’s Eve, where many customers are willing to pay a premium for a special experience, a bidding system can cater to this willingness to pay more.
4. Exclusive or Limited-Seating Events: If a restaurant hosts exclusive or limited-seating events, such as chef’s tasting dinners or private parties, a bidding system can help determine which customers are most interested in attending and willing to pay a premium for these experiences.
5. Competitive Advantage: Implementing a bidding system can be a unique selling point for a restaurant, setting it apart from competitors and attracting customers who appreciate the flexibility of bidding for tables.
6. Customer Engagement: Bidding systems can engage customers and create a sense of excitement. Customers may enjoy the challenge of bidding and potentially securing a reservation at a lower cost.
7. Testing New Strategies: Restaurants looking to experiment with pricing strategies can use a bidding system to assess the effectiveness of variable pricing compared to fixed pricing.
8. Maximizing Revenue: Bidding systems can be a revenue optimization tool. Restaurants can capture the full economic value of their tables by allowing customers to determine the price they’re willing to pay.
Setting up is a straightforward process, typically taking only minutes to get started! Our self-service platform is designed to make the setup easy and uncomplicated. Most customers find it quick and intuitive. It takes just 5 minutes to create a restaurant profile, 5 more to define your pricing, and another 5 minutes to connect to our platform.
However, if you ever need any assistance or have questions during the setup, our dedicated support team is here to help. We’re just a message or call away, ready to provide guidance and ensure your setup goes smoothly.
Our satisfaction and refund policy is designed with your peace of mind in mind. If, for any reason, you’re not completely satisfied with our service, simply reach out to our support team. Your satisfaction is our top priority, and we aim to make the process as smooth and fair as possible for you.
If you don’t already have a website, we’ve got you covered! In addition to our core services, we offer a website creation service called ‘UpSalt Web.’ Our skilled team can help you set up a professional website tailored to your needs. Simply reach out to us, and we’ll provide you with more information about ‘UpSalt Web’ and how we can assist you in creating your online presence.
UpSalt.io ensures the security of your online payments through a comprehensive system:
PCI DSS Certification
The PCI DSS standard is a jointly written standard by Carte Bleue/Visa and EuroCard/MasterCard networks. It compiles recommendations to ensure the security of confidential information held by companies, such as credit card numbers. We partnered up with Strip as our payment gateway.
3D-Secure
This new security standard aims to authenticate the holder of a credit card during online payments. It is known as ‘Verified by Visa’ for Visa and ‘MasterCard SecureCode’ for MasterCard. Its principle is based on verifying information known only to the cardholder (similar to the 4-digit code) and will be requested by their bank during web transactions.
Protection of Your Bank Data
Since the credit card number is entered on a secure page hosted by the bank, it is not known by UpSalt. Your banking information is encrypted (using TLS technology). Your credit card number will never be fully printed on invoices.
Absolutely! We offer a free trial so you can experience the benefits of Upsalt.io firsthand before committing.
Our reservation system includes a white-label widget that can be embedded directly into your website. This ensures seamless functionality while maintaining your restaurant’s branding. We also provide step-by-step support during the integration process.
Absolutely! Our system is cloud-based and compatible with all devices, including smartphones, tablets, and desktops. You can access real-time updates and manage bookings anytime, anywhere.
Our system helps minimize no-shows with automated reminders and optional booking deposits. If a guest cancels, the table will automatically be marked available for new bookings, ensuring minimal disruption.
Yes! Our platform is fully customizable. You can adjust features like table availability, booking rules, cancellation policies, and even language options to fit your restaurant’s unique requirements.
The system automatically updates availability after each confirmed booking, ensuring no double bookings.
Yes, you can offer customizable booking options for cabanas, private areas, and add-ons like dining or activities.
Yes, guests and staff can access the platform from any device, ensuring flexibility and convenience.
Yes, the system includes features for handling group bookings and event management.
Yes, our system allows you to manage bookings for various areas, ensuring optimal use of space.
Absolutely! Guests can pre-order bottles or additional services directly during the booking process.
Yes, the system handles high-demand events with ease, including table maps and custom pricing.
Yes, detailed guest profiles let you monitor preferences, spending habits, and visit frequency to reward loyalty.
Absolutely! You can customize packages, including tasting events, trivia nights, or live music shows.
Yes, even bars without assigned seating can use the system for event reservations, pre-orders, or VIP access.
With pre-payment options and automated reminders, the system minimizes no-shows and last-minute cancellations.
Yes, the system allows patrons to pre-order their favorite items during the booking process, streamlining service and increasing sales.
Yes, our system allows for flexible configurations, whether it’s general admission, reserved seating, or VIP sections.
Absolutely! Dynamic pricing lets you create multiple pricing tiers to maximize sales.
Our analytics dashboard provides detailed insights into attendee demographics, preferences, and booking trends.
Yes, the system enables pre-booking for a variety of add-ons during the reservation process.
Get hands on with the free trial today, or get in touch with our team to discuss your unique needs.
